Thank you for visiting Sculpted Bloom! We are dedicated to ensuring your handcrafted ceramic pieces arrive safely and efficiently. Please review our shipping policy below.
1. Shipping Costs: Free Shipping
We are delighted to offer complimentary standard shipping on every order.
- There are no minimum purchase requirements—the beautiful art you choose is delivered to you free of charge.
2. Order Processing Time
Once you place your order, our team begins preparing it for shipment.
- Processing Time: All orders are carefully processed and packed within 2 business days. Please note that business days are Monday through Friday, excluding weekends and holidays.
3. Estimated Delivery Time
After your order leaves our studio, please allow the following time for delivery:
- Delivery Timeline: 5 to 10 business days for delivery via our standard shipping service.
- Important Note: This is an estimated timeframe. While most orders arrive within this window, occasional delays due to carrier issues, weather, or customs (for international orders) are beyond our control. We appreciate your understanding.
4. Order Tracking
- As soon as your order ships, you will receive a confirmation email containing a tracking number.
- You can use this number on our website or the carrier’s site to follow your package’s journey to you.
5. Shipping Address
- Please double-check your shipping address at checkout. We ship to the address provided and cannot be held responsible for orders delivered to an incorrect or undeliverable address given by the customer.
- A redelivery fee may apply if a package needs to be resent due to an address error.
6. What If My Package Is Lost or Damaged?
- In the rare event that your package is lost in transit or arrives damaged, please contact us immediately at support@sculptedbloom.com within 7 days of the expected delivery date.
- We will work with you to resolve the issue promptly, which may include sending a replacement or issuing a refund.
7. Policy Updates
We reserve the right to update this shipping policy at any time. Any changes will be posted on this page with the effective date.
Contact Us
If you have any questions about shipping your order, feel free to reach out to our customer support team at support@sculptedbloom.com. We are here to help!